Privacy Notice

What You Submit

The enquiry form asks for your name, email address, optional telephone contact, selected service and a message about your premises. The website domain is included so that the source of the enquiry can be identified. Please do not include sensitive personal information or confidential building-security details in your message.

How Your Enquiry Is Used

Your information is used to respond to the service request and discuss the premises and proposed work. Enquiries may be passed to a suitable local firm so that it can respond, but the form asks for your agreement first. The consent box is not selected in advance, and submitting an enquiry does not book work.

Where a local firm responds, ask it to identify itself and provide its own privacy information before supplying further details or agreeing a service. Information supplied for an assessment enquiry should not be treated as permission for unrelated marketing.

Storage And Retention

Enquiry information may be processed through the website enquiry system and the firm responding to your request. Information should be kept only for as long as needed to manage the enquiry and any related legal obligations. There is no published fixed retention period for this website, so request the applicable details when your enquiry is acknowledged.

Your Choices And Rights

You can ask the firm responding to identify what information it holds and how it uses it. Depending on the circumstances, data-protection rights may include access, correction, deletion, restriction, objection and withdrawal of consent. Withdrawing consent does not affect processing that was lawful before withdrawal.

Use the reply channel provided when your enquiry is acknowledged to raise a privacy request. If you have not received a response, you can use the enquiry form to raise a privacy question without including sensitive information. You can also seek guidance or raise a concern with the Information Commissioner’s Office.

Cookies And External Services

This static website does not set advertising or analytics cookies as part of its supplied front-end code. Fonts are requested from Google Fonts, which involves a connection from your browser to Google. Hosting and enquiry services may process technical information needed to deliver pages, maintain security and handle requests.

Links to government and local information take you to external websites with their own privacy arrangements. This notice describes the website as built. It should be reviewed if hosting, tracking or enquiry handling changes.